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Shipping and Returns

Shipping

 

Within Israel: 

  • Home Delivery: Available for 35₪. Free shipping is offered on orders over 500₪.

  • Self-Pickup: Available at no cost from 50 Hovevei Zion Street, Tel Aviv-Yafo, by prior arrangement.

Delivery Time:
Shipping times range between 3-6 business days (excluding the order date, Fridays, Saturdays, and holidays). Delivery times may vary for Eilat and remote areas.

Your order will be delivered to the address provided during checkout.

Returns/Exchanges

To initiate a return or exchange, please contact us using one of the following methods:

You may also return or exchange items in person at 50 Hovevei Zion Street, Tel Aviv-Yafo, at no cost, by prior arrangement.

Additional Options

  • Items can be returned within 14 days by notifying the company and sending the package via registered mail to 50 Hovevei Zion Street, Tel Aviv-Yafo, 6356602.

  • Alternatively, you can request a home pickup service for a fee of 35₪, within 14 days of receiving the package (including Fridays, Saturdays, and holidays).

  • For exchanges, contact us within 14 days, and a courier will deliver the replacement item and collect the return in the same visit. Exchange cost: 35₪.

Important Notes

  • A refund will be issued only after the item’s condition has been inspected. Refunds will be made to the original payment method, excluding shipping fees, and subject to a deduction of 5% of the transaction amount or 100₪ (whichever is lower).

  • Items must be returned in their original packaging.

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